Frequently Asked Questions
You have questions, we have answers. Click on the question below to display the answer to the right. If you can’t find the answer to a particular question, please shoot us an email and we’ll get back to you as soon as possible.
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- I want to send you all my work. What do I do first?
- Why do you need me to send images for test prints?
- Is there a discount if I do my own color?
- What kind of printers do you use?
- What is the largest print you can produce?
- How do I "calibrate" my monitor to DeltaQuest's output?
- Do you sharpen my files?
- Can I send you zipped files?
- How do I crop my files to the exact print size?
- What colorspace do you accept?
- Who pays for in-bound shipping?
- I don't have internet access. Can I still use your lab?
- How fast does my high speed internet service need to be?
- What is your turnaround time?
- What if I need my prints more quickly?
- How can I pay?
- Are there price breaks for quantities of prints?
- How do you ship?
- Do I pay for shipping?
- Do you offer Package Printing ("Pick-a-Pac", sports, dances, underclass)?
- What is the "best" computer for working with digital image files?
- What kind of paper do you use?
- Do you offer a Web Proofing service for my customers to view their images?
- How big of a print can you make from my (___)MB file?
- How Do I Upload Files for Orders?
